Data Protection

Privacy Policy for 7777db

Your privacy matters to us. This policy explains exactly what personal data 7777db collects, how we use it, and the measures we take to keep it safe across our Bangladesh platform.

Your Privacy

How 7777db Handles Your Personal Data

Last updated: 1 January 2026

At 7777db, protecting the privacy and personal data of our players is a core responsibility, not an afterthought. This Privacy Policy describes the types of personal information we collect when you use the 7777db platform, the lawful basis on which we process that information, how we use and store it, and the rights you have over your own data.

This policy applies to all users who access the 7777db website, mobile application, or any related service — including players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and all other regions across Bangladesh. By registering an account or using any part of the 7777db platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Privacy Policy forms part of 7777db's Terms & Conditions. Both documents should be read together. If any conflict exists between them, the Terms & Conditions will take precedence in matters of contract, while this policy governs all data protection matters.

Our Commitments

What 7777db Commits to You

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SSL Encryption on Every Connection

All data transmitted between your device and the 7777db platform is protected by industry-standard SSL (Secure Socket Layer) encryption. This applies to login sessions, deposit flows, withdrawal requests, and account management pages.

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No Sale of Personal Data

7777db does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate and improve the services you have chosen to use on our platform.

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Purpose-Limited Data Collection

We only collect personal data that is necessary for the specific purpose for which it is gathered — whether that is account registration, payment processing, identity verification, or fraud prevention. We do not collect data speculatively.

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Retention Limits and Data Minimisation

Personal data is held only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable regulations. When data is no longer needed, it is securely deleted or anonymised in line with our internal retention schedule.

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Your Right to Access and Correct Your Data

You have the right to request a copy of the personal data 7777db holds about you, to correct inaccurate information, and in certain circumstances to request erasure. Submit data requests to our support team at any time.

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Secure Third-Party Partnerships

Where we share data with trusted third-party partners — such as payment processors (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, Evolution Gaming, Spribe) — we require those partners to maintain equivalent data protection standards.

Data Collection

Personal Data We Collect

7777db collects personal data through several channels: directly from you during registration and account management, automatically through your use of the platform, and in limited circumstances from trusted third-party verification providers. The categories of personal data we collect include the following:

  • Identity Information
    Full legal name, date of birth, gender, and national identity card or passport number (collected during verification).
  • Contact Information
    Email address, mobile phone number, and residential address including district and division within Bangladesh.
  • Financial Information
    Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account details where applicable, transaction history, and deposit and withdrawal records in BDT.
  • Gaming Activity Data
    Game history, bet amounts, session duration, win and loss records, bonus usage, and sports betting selections across cricket, slots, bingo, and live casino games.
  • Technical and Device Data
    IP address, device type, operating system, browser type and version, mobile network operator, and session timestamps collected automatically when you access the platform.
  • Communications Data
    Records of messages sent to our support team, live chat transcripts, email correspondence, and any feedback or complaints you submit through the platform.

Data Usage

How We Use Your Personal Data

1 Account Management and Service Delivery

We use your personal data primarily to create and manage your 7777db account, process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, verify your identity, and provide you with access to all games and features on the platform. Without this processing, we cannot operate your account or deliver the services you have signed up for.

2 Identity Verification and Fraud Prevention

7777db is committed to operating a secure and fair platform. We process identity and financial data to verify that you are who you claim to be, to comply with know-your-customer (KYC) requirements, and to detect and prevent fraud, money laundering, collusion, and the use of stolen payment methods. This processing is necessary for the legitimate interests of operating a safe gambling platform and for compliance with applicable standards.

3 Responsible Gaming Obligations

We monitor gaming activity data — including session frequency, deposit patterns, and bet sizes — to identify players who may be at risk of developing gambling-related harm. This processing supports our responsible gaming commitments and allows us to proactively offer self-exclusion tools, deposit limits, or time-out periods to players who may benefit from them. For more information, visit our Responsible Gaming page. 21+ only.

4 Personalisation and Platform Improvement

We use technical and gaming activity data to personalise your experience on 7777db — for example, recommending games in categories you enjoy (such as cricket betting, slots, Megaways, or live baccarat) and displaying relevant promotions. We also use aggregated, anonymised data to analyse platform performance, identify bugs, and improve our mobile application and website.

5 Marketing Communications

With your explicit consent, we may send you promotional communications about new games, seasonal offers (such as BPL season promotions, Eid bonuses, Pohela Boishakh specials, and T20 World Cup offers), and platform updates. You may withdraw your consent to marketing communications at any time by contacting our support team. Withdrawing marketing consent does not affect the lawfulness of any processing that took place before withdrawal.

6 Customer Support

Communications data — including support tickets, chat logs, and email correspondence — is processed to resolve your enquiries, investigate complaints, and improve the quality of our customer service. Support records may be retained for a period of up to three years to assist with dispute resolution and service quality monitoring.

Third Parties

When We Share Your Data

7777db does not sell your personal data. We share data with third parties only in the following limited and controlled circumstances:

1 Payment Service Providers

To process deposits and withdrawals, we share the minimum necessary financial and identity data with our payment partners, which include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other licensed financial institutions operating in Bangladesh. These providers are contractually obligated to process your data solely for the purpose of executing your transaction and to maintain appropriate security measures.

2 Game Technology Providers

Our game library is powered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as your anonymised player session ID) to deliver the game environment. They do not receive your full identity or financial details.

3 Identity Verification Services

We may use third-party KYC and identity verification services to assist in confirming the identity of players. These services process only the data required for verification purposes and are bound by strict data protection obligations.

4 Legal and Regulatory Obligations

We may disclose personal data to relevant authorities if required to do so by applicable law, court order, or in response to a legitimate request from a regulatory or law enforcement body. In such cases, we will disclose only the minimum data necessary to comply with the legal obligation.

5 Business Transfers

In the event that 7777db undergoes a merger, acquisition, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected users via their registered email address or an in-platform notification prior to any such transfer, and the acquiring entity will be bound by the terms of this Privacy Policy.

Your Rights

Your Data Protection Rights

As a user of the 7777db platform, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe.

1 Right of Access

You may request a copy of the personal data that 7777db holds about you. We will provide this in a clear, structured format within a reasonable period of receiving your verified request.

2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information (such as your contact number or email address) directly through your account settings, or contact support for more complex corrections.

3 Right to Erasure

In certain circumstances, you may request that 7777db delete the personal data we hold about you. This right is subject to limitations — for example, we may be required to retain certain records for legal, regulatory, or fraud prevention purposes even after your account is closed. We will inform you of any such limitations when responding to your request.

4 Right to Restrict Processing

You may request that we temporarily suspend the processing of your personal data in certain situations — for example, while the accuracy of data is being contested, or while a complaint is under review. During any restriction period, we will continue to store your data but will not actively process it for other purposes.

5 Right to Withdraw Consent

Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without penalty. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

How to submit a data request: Send your request to [email protected] with the subject line "Data Privacy Request" and include your registered email address and a brief description of the right you wish to exercise. We may ask for additional verification before processing your request to protect your account security.

Cookies and Retention

Cookies, Tracking, and Data Retention

7777db uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how users interact with our site. Cookies are small data files stored on your device. You may configure your browser to reject cookies, but doing so may impair the functionality of the 7777db platform.

We use the following types of cookies:

1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They maintain your login session, preserve your in-game state, and enable secure payment flows. They cannot be disabled without preventing core platform functionality.

2 Analytics Cookies

We use anonymised analytics data to understand how players navigate the 7777db platform, which games and sections are most popular, and where technical issues occur. This data is aggregated and does not identify individual players.

3 Preference Cookies

These cookies remember your settings — such as your language preference (English), preferred game categories, and notification choices — so you do not have to re-enter them every time you visit.

Regarding data retention: 7777db retains active account data for the lifetime of your account. Following account closure, we retain certain records (including transaction logs and KYC documents) for a minimum period as required for financial compliance and fraud prevention purposes. Gaming activity and communications data are retained for up to three years. After the applicable retention period, data is securely deleted or irreversibly anonymised.

Policy Updates

Changes to This Privacy Policy

7777db reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via their registered email address or via an in-platform notification. The "Last updated" date at the top of this policy will always reflect the most recent revision.

Your continued use of the 7777db platform following the publication of an updated Privacy Policy constitutes your acceptance of those changes. We encourage you to review this policy periodically to stay informed about how we protect your data.

Questions about this policy? If you have any questions, concerns, or complaints regarding how 7777db handles your personal data, please contact us at [email protected]. We take all privacy enquiries seriously and will respond promptly.